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11 common mistakes of online sellers that I do not understand - subjective opinion

Sometimes in the pursuit of business we get away with the little things that can have a significant impact on our sales and business. Today we'll talk a bit about this and some other e-commerce-related considerations. In 11 points we'll fly through the mistakes sellers make, which are sometimes due to lack of time, and sometimes just inexperience, because after all, you have to know everything - marketing, accounting, trading, HR, logistics and more. It's easy to lose track of a few dropnostics in all this. On the Internet, there are many stores and companies offering similar products or services to yours, making it difficult to stand out and attract customers. In order to succeed, sellers need to act cleverly and skillfully, using a variety of strategies.

konrad szatkowski

Konrad Szatkowski

e-commerce analyst

Introduction

In the fast-paced world of e-commerce, merchants often face similar challenges and pitfalls. Understanding and avoiding common mistakes can make a big difference in the success of your online business. Here are some key areas to pay close attention to:

1. diversification of Sales Channels

Don't rely solely on one sales channel, such as the marketplace. Diversification can protect your business from unexpected changes in the market.

2 Focus on Quality, Not Quantity

Instead of flooding the market with a large number of products of questionable quality, focus on offering fewer, but better described and presented offers.

3 Process Automation

Don't delay in automating your logistics and order management processes. This not only saves time, but also reduces the likelihood of errors.

4 Experimental Budget

An allocated budget to test new sales channels and marketing campaigns can uncover new, effective ways to reach customers.

5 Pricing Strategy

Avoid competing on price alone. This is a short-term strategy that can negatively affect brand perception.

6. creating Product Sets

Product sets can increase the value of a shopping cart and are less susceptible to price comparisons.

7. commitment to working with Agencies

Working with marketing agencies requires commitment and cooperation to achieve the best results.

8 Customer Service

High quality customer service is key, regardless of the sales channel. Don't underestimate its importance outside of Allegro.

9. optimization of the Shopping Cart

Analyze customer buying behavior and optimize the sales process to increase conversions.

10. effective Marketing in Social Media

Being present on social media requires a strategic approach; it is not enough to be "for the sake of being."

11. optimization of the Store from the angle of mobile devices

Make sure your store is optimized for mobile devices to provide the best shopping experience.

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Summary

Each of these mistakes can be an opportunity for learning and growth. Analyzing your own strategies and processes for the pitfalls listed above can help you avoid common mistakes and strengthen your e-commerce market position.

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