Our support team continuously monitors your systems and the integrators that connect them.

First

The multitude of solutions on the market

A minimum of a dozen separate systems are responsible for your online sales every day. Starting with your ERP system, which is the source of your financial and inventory information. Then through the OMS systems that aggregate orders and keep an eye on shipments. Ending with your online store, which is your company's gateway to the customer. Each of these environments is unique and has frequent technical updates. It is crucial that all these tools work together as optimally and flawlessly as possible, regardless of the changes made.

Second

Omnichannel

We live in the era of omnichannel in the broadest sense, where you can combine all these unrelated systems into one environment that automates your sales. Then, it's not hard to imagine a situation where, with the connection between them, a "goblin" creeps in that holds up the shipment of packages by a few hours. Depending on the scale, the losses could be in the hundreds or thousands of zlotys each day.

The standard support of all these applications is limited only to help within one tool. Because of this, you have to bounce back from the classic support emails: "It's their fault, we won't help." Meanwhile, your business stalls and you lose staff time with each order.

Third

Dedicated e-commerce support

Our support team continuously monitors your systems and the integrators that connect them. It responds quickly to any failures and supports you in the further development of your automation. Not only do you not have to worry about the integrity of all the tools, but we will configure them to be the most optimal for your industry.

In addition, as SellIntegro's exclusive certified partner, all the add-ons we make are supported by our support team and require special attention from our specialists.

Often the processes implemented are very intricate and also require the help of a programmer, so when making dedicated modifications for SellIntegro plugins, you have to expect an additional maintenance fee. SellIntegro provides maintenance of the basic version of its solutions according to their subscription.