We handle the front and back end of your online sales. On the Polish market as well as abroad. We strive to provide the most comprehensive customer experience possible so that you can handle everything in one agency.
We are able to provide integration with any e-commerce system available on the market. We are not limited to connections with ERP systems only. We work with the best e-commerce software providers and create solutions that meet the highest industry standards.
We develop custom internal systems and applications for e-commerce. We solve specific operational problems, such as in logistics, quality control or sales support. We provide tools perfectly tailored to your company's unique processes and needs.
You decide who you need, and we deliver experienced specialists. We will help you handle your online sales in its entirety, automating processes and optimizing shipping. We always deliver value that will save even a few full-time positions in your company.
As SellIntegro's exclusive technology partner, we create dedicated integration modifications and extensions. We tailor the platform to unique business processes, integrate custom systems and optimize performance for demanding users.
Knowing that only 36% of customers are using the full potential of IT systems integration, we offer to help you optimize your processes. We will analyze your current workflows and propose the best solutions so that you no longer have to wonder what you are doing wrong.
Customer service is crucial in online sales, so it's important that it's of a high standard-so that the buying experience is simple and pleasant for the user of your store. The e-commerce market is dynamic,so it is important to adapt to new trends as soon as possible so as not to fall behind the competition.
We have implemented ERP and OMS systems in dozens of companies and developed our own automation methods. We integrate them to create one cohesive system and make sure that all these tools work together to make your daily work easier and allow you to focus on things more important than invoicing.
Our support team constantly monitors your systems and the integrators that connect them, responding quickly to any failures and supporting you in developing your automation. Not only do you not have to worry about the integrity of the tools, but we will configure them to be optimal for your industry.
Our Selium brand supports sellers in developing sales on marketplaces such as Amazon, Allegro, eBay, Kaufland, Alibaba and many others. We support you in the day-to-day operation on these platforms and the development of sales through optimization and paid campaigns on the respective platform.
There are hard numbers behind our work. After each project, we survey the implemented process with the client and ask for feedback. This allows us to be better and better in subsequent projects and provide you with even higher quality services.
Average NPS at our customers
Integration and automation implementations annually
Closed projects successfully
Choosing a technology partner is a strategic decision that has a real impact on the growth and stability of your business. At Changelog, we understand the challenges faced by rapidly growing, large-scale e-commerce companies. What sets us apart is not just our technology, but more importantly our unique approach and commitment to delivering real results: Choosing a technology partner is a strategic decision that has a real impact on the growth and stability of your business.
Where others promise, we take responsibility and deliver solutions that work. Our reputation is based on efficiency and timeliness. We understand the criticality of your processes, so we approach every project with determination and are not afraid to confirm our commitments in the contract. With us, you are assured that your investment will deliver the expected result.
Our team is not only talented programmers (seniors), but most importantly experienced specialists with deep domain knowledge of e-commerce, logistics, ERP and WMS systems. Our business analysts can "step into your shoes", understand the specifics of your operations and translate them into effective technology solutions. We speak your language.
In-depth analysis as the foundation for success: We do not believe in "shortcut" solutions. We precede every project with a detailed pre-implementation analysis. We carefully map processes, identify bottlenecks and precisely define goals. This allows us to avoid costly mistakes, design optimal solutions and guarantee that the final product perfectly meets your needs.
We specialize in creating dedicated applications and advanced integrations that solve problems that standard systems can't handle. We focus on building reliable, scalable and secure solutions that provide a solid foundation for your growth.
We offer a full range of services under one roof - from analysis, development and implementation to advanced technical support (SLA). In this way, we ensure consistency of operations, simplify communication and take comprehensive responsibility for the technological success of your e-commerce.
When you choose Changelog, you not only get a technology provider, but more importantly a committed partner who understands your business, cares about the highest standards and is fully focused on delivering value that will translate into your success.
In the first stage, we need to get to know your business and understand the problems you face. We approach each case individually and try to find the best solution tailored to your business. If the case requires it, we will trace the processes physically by visiting you at work.
Whether we are creating a workflow for your warehouse or a new online store. Every collaboration requires a design, brief and roadmap so that we can work smoothly and according to your recommendations. At this stage, we define a strict project framework. This way, you'll know what's going on and the progress of the work from the beginning.
The most important part of any project. We do the work for you in sprints of four weeks. Every two weeks we meet and discuss what has been done and what still needs to be done. Depending on the scale of the project, sprint cycles can last as long as several/many months.
At the very end of the sprint(s), Tom or Adam will deploy the solution on a test environment prepared by you. After successful testing, we will deploy the solution to production and monitor it in the near term to make sure everything is OK.
We will also support you after the implementation of the project. Any dedicated solution, requires special and specialized care. With a flexible range of support plans and a dedicated customer panel, we respond quickly to any reported problem and are available to you even on weekends, if your business requires it. You can read more about our support plans here.
We operate from the front and back office at multiple levels of abstraction. We specialize in advanced sales system integrations and the broader e-commerce market. We are able to operate from behind the scenes (whitelabel) as well as run complex projects of our clients.
It is up to you to decide in what form you want to work with us. If you already have a trusted company that you operate with, we will adapt to their mode of operation and work together to develop your business.
We develop dedicated software to support online sales and order processing. We help stationary wholesalers and stores to appear online, efficiently manage warehouse management, optimize logistics or accounting processes. We design online stores for clients and change the face of their brand. We create dedicated teams working for our clients' results.
We provide technological support to media houses, interactive agencies and companies implementing ERP and OMS. We create dedicated solutions and software to integrate accounting systems with the world of online sales. We build sales landing pages for advertising or marketing agencies. We share our knowledge and collected data from thousands of clients.
We don't sell PV, we won't pester you with unnecessary phone calls if you don't want us to. We always try to provide value to our potential customers.